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Best Western Heartland Inn Mattoon, Mattoon
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Key details
About the Hotel
1416 Broadway Avenue East,
Mattoon,
Illinois,
United States of America,
61938,
Illinois
Best Western Heartland Inn offers a range of amenities and services for travelers seeking comfort in a 2-star setting. The hotel features free Wi-Fi and a fitness center, along with access to various nearby dining options and attractions.
Rooms & Amenities
Rooms at the Best Western Heartland Inn include air conditioning, flat-panel TVs, and private bathrooms equipped with hairdryers. Some rooms feature a seating area and coffee-making facilities, catering to both leisure and business needs.
Dining & Nearby Options
Dining options nearby include Cody's Steak House and Cracker Barrel, all within 2.5 miles of the hotel. Guests also can enjoy a complimentary continental breakfast each morning at the hotel.
Leisure & Activities
The fitness center allows guests to maintain their workout routine, while access to the picnic area adds to leisure options. Outdoor activities including sailing, boating, and fishing can be enjoyed at Lake Mattoon, located about 20 minutes away.
Services & Convenience
Additional services at the hotel include a 24-hour business center and complimentary on-site parking. Guests will also find express check-in and express check-out services for convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Room Details
“The room had charming details that truly enhanced our stay, creating a welcoming and cozy atmosphere.” view full review
Convenient Amenities
“The self-catering options were a great addition, allowing us to easily prepare snacks and light meals during our visit.” view full review
Clean and Spacious
“The bathroom was impressively clean and spacious, providing a refreshing space to unwind after a day of activities.” view full review
Cozy Living Area
“The living area was perfect for relaxation, with comfortable seating that made it easy to unwind and enjoy time with family.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Housekeeping
Business
Business center
Fax/Photocopying
Spa & Leisure
Swimming pool
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Media
AM/FM alarm clock
Show more
Location
1416 Broadway Avenue East,
Mattoon,
Illinois,
United States of America,
61938,
Illinois
Map view
1416 Broadway Avenue East,
Mattoon,
Illinois,
United States of America,
61938,
Illinois
City landmarks
Nature reserve
Douglas-Hart Nature Center
2.3
mi
Saint Johns Lutheran Church
1.6
mi
AMC Classic Mattoon 10
1.9
mi
WW2 Tank
1.8
mi
Coles County Memorial Airport
1.8
mi
Mattoon Peterson Park
1.8
mi
Peterson Park Press Box
1.8
mi
Lawson Park
2.5
mi
First Assembly of God Church
2.3
mi
South 15th Street
2.6
mi
Church of God in Christ
2.3
mi
Christian and Missionary Alliance Church
2.3
mi
East Side Church of the Nazarene
2.4
mi
Douglas Hart Nature Ctr
2.4
mi
Oklahoma Avenue
2.8
mi
Church
The Fields Church
2.4
mi
Mall
Cross County Mall
2.4
mi
Time Theatre
2.5
mi
Church
Broadway Christian Church
2.5
mi
First Church of Christ Scientist
2.5
mi
Church
Faith United Methodist Church
2.5
mi
Central Community Church
2.6
mi
Church
First Christian Church
2.6
mi
Church of Christ
2.7
mi
Free Methodist Church
2.7
mi
Douglas-Hart Foundation Office
2.7
mi
Burgess-Osborne Auditorium
2.8
mi
Southside Church of Christ
2.8
mi
Mattoon City Hall
2.8
mi
First Baptist Church
2.8
mi
Nearby
Nature reserve
Douglas-Hart Nature Center
0 ft
Church
The Fields Church
3700 ft
Restaurants
Little Caesars
3600 ft
100 Dettro Dr
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
friendly staff
great breakfast
noisy location
maintenance needed
8.4/10
Great
Rooms
6.9
Location
6.4
Service
8.3
Dining
7.1
Guest reviews
8.4/10
based on 9 reviews
6.8
6.8/10 based on 9 reviews
Louis
United States of America,
April
2024
7.6/10
The hotel is conveniently located right off the interstate, making it a great stop for road trips or quick trips to Illinois. The rooms, although clean and comfortable, could benefit from a remodel. The service provided by the friendly and helpful staff adds to the overall positive experience, but the dining options may be limited due to current restrictions. The facilities offer a well-maintained pool area for relaxation.
Rooms
7.0
The rooms were clean and comfortable, but they definitely needed a remodel.
Service
9.0
The staff was very friendly and helpful, enhancing our stay.
Location
8.0
The location is great for quick trips or road trips, being right off the interstate.
Dining
6.0
The dining options were somewhat limited due to current circumstances.
Facilities
8.0
The pool area was well-maintained and a nice spot to relax.
Joe
United States of America,
April
2024
6.4/10
The hotel was over-priced for the location and condition, lacking requested amenities. The room was small and cramped with unfitting furniture. Despite this, the service was helpful and friendly. The location, near lesser hotels and a busy highway, was convenient, but close to restaurants. The dining options were good with a variety of choices including vegetarian. Overall, the hotel provided handy amenities but fell short in room quality and value for the price.
Rooms
5.0
The room was small and cramped with ill-fitting furniture.
Service
7.0
The staff were helpful for advice and friendly throughout the stay.
Location
6.0
The location was convenient but near lesser hotels and a busy highway.
Dining
8.0
The dining options were pretty good with a variety, including vegetarian choices.
Facilities
7.0
The facilities were well-maintained and provided basic amenities.
Bobby
United States of America,
March
2024
6.4/10
I found the hotel to be quite overpriced for its location and condition, with noticeable mold and mildew in the rooms. Although I was a Gold Honors member, the proximity to the workout room caused disturbances in the morning with treadmill noise waking me up.
Rooms
5.0
The rooms were in urgent need of improvement, with mold and mildew present, and the pricing did not match the quality.
Service
8.0
The service was friendly and helpful, especially in providing suggestions for restaurants and local attractions. The staff went out of their way to accommodate our group and ensure a pleasant stay.
Location
6.0
While the location was well-maintained, it was surrounded by lesser hotels, fallow cornfields, and a busy highway. However, it was convenient for travelers passing through.
Dining
7.0
However, the regional dishes offered were enjoyable.
Facilities
6.0
The hotel facilities were average, but nothing exceptional stood out during my stay.
Peter
United States of America,
February
2024
7.4/10
My stay at the Hampton was quite a mix of experiences. I appreciated the clean and comfortable rooms, but being located right next to the workout room meant being disturbed by noisy runners on the treadmill. The staff, especially the young lady at breakfast, was incredibly friendly and went out of their way to make our stay enjoyable.
Rooms
7.0
The rooms needed some maintenance but were generally comfortable.
Service
9.0
The service was top-notch, with a very friendly and welcoming staff, especially during check-in and at breakfast time.
Location
5.0
The location, though convenient being right off the interstate, was not up to the usual Hampton Inn quality. It's suitable for a short stay but lacks the usual charm.
Dining
9.0
The dining experience was fantastic, offering a great selection of hot and cold items and even being considerate enough to accommodate us with organic jams.
Facilities
7.0
The facilities were satisfactory, but the loud noise from the nearby workout room was a slight downside to an otherwise pleasant stay.
friendly staff
noisy location
Danny
United States of America,
February
2024
8.2/10
My stay at the hotel was truly enjoyable. The rooms were clean and comfy, the staff was incredibly friendly, and the location was convenient. However, the dining options were a bit lacking, and some facilities needed attention.
Rooms
9.0
The rooms were clean, comfortable, and the indoor pool was a delightful way to relax.
Service
9.0
The staff was friendly, accommodating, and made me feel right at home.
Location
7.0
The hotel's location, near the interstate, was convenient for my business trip, despite being surrounded by some less attractive surroundings.
Dining
8.0
The dining experience was good, with a variety of hot and cold choices, but there were some minor issues with certain items.
Facilities
8.0
The on-site facilities were well-maintained, but there were some issues with broken items that needed attention.
Eugene
United States of America,
December
2023
6.4/10
The hotel rooms were nice, comfortable, and very clean, but the price was way overpriced for the location and condition of the hotel. The service was very accommodating and friendly, although the promised omelet bowls for breakfast were unavailable. The location was very nice and clean, offering a relaxing atmosphere, but surrounded by lesser hotels and busy highways. The dining was average, lacking compared to competition. Overall, a clean and comfortable stay with friendly service, but with some drawbacks in pricing and dining options.
Rooms
7.0
The rooms were nice, comfortable, and very clean, but the price was overpriced for the location and condition.
Service
7.0
The service was very accommodating and friendly, although the promised breakfast option was unavailable.
Location
6.0
The location was very nice and clean, offering a relaxing atmosphere but surrounded by lesser hotels and busy highways.
Dining
5.0
The dining was average, lacking compared to competition.
Facilities
7.0
The facilities were well-maintained but nothing exceptional.
C.
United States of America,
December
2023
6.4/10
The hotel offers spacious and clean rooms, but there was a bit of a mold and mildew issue in some areas. The service was helpful and friendly, although there was a change in ownership. The location is convenient for short stays with nearby dining options, but it's surrounded by lesser hotels and a busy highway. Overall, it's a decent choice for a short visit, considering the value for money.
Rooms
7.0
The rooms were clean and spacious, but there was a mold and mildew issue present in some areas like under my heater.
Service
8.0
The service was friendly and offered helpful advice, but there was a change in ownership during my stay.
Location
6.0
The hotel is located close to restaurants, making it suitable for a 1 or 2 night stay, but the surroundings include lesser hotels, fallow corn fields, and a busy highway.
Dining
5.0
Facilities
6.0
friendly staff
mold and mildew
Glen
United States of America,
November
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were updated and clean, making it a comfortable experience overall. The service was exceptional, with the staff going above and beyond to ensure we had a great time. The location was convenient for our needs, although it was near some less attractive areas. The dining options were excellent, offering a variety of choices. The facilities were well-maintained and added to the overall enjoyment of our stay.
Rooms
9.0
The rooms were clean and updated, providing a comfortable and relaxing environment.
Service
10.0
The staff was friendly, accommodating, and provided excellent service throughout our stay.
Location
8.0
The hotel's location was convenient for our needs, although it was surrounded by less attractive areas.
Dining
9.0
The dining experience was fantastic with a variety of options to choose from, making meal times enjoyable.
Facilities
9.0
The facilities were well-maintained and added to the overall experience of our stay.
Benjamin
United States of America,
October
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean and spacious, but there was a faint slightly irritating odor. The service was helpful and friendly, but I was disappointed that the promised omelet bowls were not available. The location was convenient with nearby restaurants, but it was near lesser hotels and a busy highway. The dining options were decent, but I wished for a little more variety. Overall, I found the hotel to be a decent choice with some room for improvement.
Rooms
7.0
The rooms were clean and spacious, but there was a faint slightly irritating odor.
Service
8.0
The service was quite helpful for providing advice about restaurants and things to see.
Location
6.0
The location was convenient with nearby restaurants, but it was near lesser hotels and a busy highway.
Dining
7.0
The dining options were pretty good with a good selection.
Facilities
7.0
The facilities were well-maintained and satisfactory.
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